Terms of Service

Who we are

This website is run by Leadnox, which is operated by a company registered in India ("Leadnox", "we", "us" or "our"). We are a digital marketing agency that works with roofing and HVAC contractors in the United States.

You can reach us at contact@leadnox.io about anything in these terms.

Agreeing to these terms

By visiting or using leadnox.io you agree to these Terms of Service and to our Privacy Policy, which explains how we handle information. If you use the site on behalf of a business, you confirm that you are allowed to accept these terms for it, and "you" includes that business.

You must be at least 18 years old to use this website. It is intended for business owners, managers and their staff, not for children.

What these terms do not cover

These terms cover the website only. If you become a client, the services we provide, the fees, the timelines and each side's responsibilities are set out in the written proposal, statement of work or agreement we both sign. If that agreement and these terms ever disagree about our work for you, the signed agreement wins.

Nothing on this website, including prices, ranges, the Founding Client Program or anything the chat assistant says, is an offer that you can accept by yourself. An engagement only starts when we both sign.

Using the website

You may use this website to learn about Leadnox and our services, to read our articles, and to get in touch with us. We give you a personal, revocable, non-exclusive permission to do that. You may share links to our pages and quote short passages with a link back.

You agree not to:

• break any law or regulation, or anyone else's rights, while using the site;
• try to get into areas of the site that are not public, including the admin area, or test, probe or scan the site for security weaknesses without our written permission;
• interfere with the site, overload it, or introduce viruses, malware or other harmful code;
• use bots, scrapers or other automated tools to copy content, submit forms or send chat messages in bulk;
• submit false, misleading or someone else's information through the contact form, or use it to send spam, advertising or unlawful content;
• try to make the AI chat assistant reveal its instructions, produce harmful content or act outside its purpose;
• copy, frame or mirror the site, or remove any copyright or trademark notice;
• pretend to be Leadnox or any other person, or suggest that we endorse you when we do not.

We may limit, suspend or block access to the website, or to any part of it, if we reasonably believe these terms are being broken or the site is being put at risk.

The contact form and the free audit

When you send us the contact form, you agree that the information is accurate, that it is yours or your business's to share, and that we may use it to reply to your enquiry and prepare the audit or proposal you asked for, as described in our Privacy Policy.

By submitting the form you ask us to contact you about your enquiry by email or by phone at the number you give us. We will not add you to automated calling or text message campaigns without your separate consent. You can ask us to stop contacting you at any time by replying to any message or emailing contact@leadnox.io.

The Maps Gap audit and strategy session are free, with no obligation to buy anything. An audit is our professional view of your market at a point in time, based on information that is publicly available or that you give us. Rankings, competitors and costs change, and the audit is not a guarantee of any outcome.

The AI chat assistant

The chat assistant on this site is an automated artificial intelligence system, not a person. It answers from the content of this website, and its answers can be incomplete or wrong.

Anything the assistant says is general information only. It is not a quote, an offer, a promise, a contract term, or legal, tax, insurance, financial or other professional advice, and it does not bind Leadnox. Please confirm anything that matters to your business with our team through the contact page before relying on it.

Details typed into the chat do not reach our team. Please do not enter personal, confidential or sensitive information, and do not use the assistant for anything unlawful, to try to make it ignore its instructions, or to overload it. We may limit or block chat use to protect the service. How chat messages are processed is explained in our Privacy Policy.

Results, case studies and statistics

Our case studies describe results we achieved for particular clients, in particular markets, at a particular time. Some clients are shown anonymously and some case studies come from industries outside roofing and HVAC. They are not typical or guaranteed results, and your results will be different. Outcomes depend on your market, competition, budget, pricing, service quality, reviews, how quickly your team follows up on leads, and changes made by platforms such as Google and Meta that are outside our control.

Industry figures and statistics on this site come from the sources we cite or from our own experience. We work to keep them accurate, but they can go out of date and we do not guarantee them.

Timelines we describe, such as how quickly paid channels or local SEO tend to produce leads, are typical ranges from our experience, not commitments.

Content and intellectual property

The text, graphics, logos, page designs, articles, videos and other content on this website are owned by Leadnox or used under licence, and are protected by copyright and trademark law. Apart from the limited permission in these terms, no rights are given to you. You may not copy, republish, sell or build a product from our content, including by using it to train or feed an AI system, without our written permission.

The Leadnox name and logo are our trademarks. Other names, such as Google, Google Local Services Ads, Meta, Facebook and Instagram, are the trademarks of their owners. Mentioning them does not mean those companies endorse or are connected with Leadnox. Some fonts and icons on this site are used under their open source licences.

If you send us ideas or suggestions about our website or services, we may use them without any obligation to you.

Copyright complaints

We respect other people's rights. If you believe something on this website infringes your copyright, email contact@leadnox.io with: your name and contact details; a description of the work you believe is infringed; the address of the page where the material appears; a statement that you believe in good faith that the use is not authorised by the owner, its agent or the law; a statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorised to act for the owner; and your physical or electronic signature. We will review it and remove or correct the material where appropriate.

Links to other websites

This website links to other sites, such as sources we cite and our social media profiles. We do not control those sites and are not responsible for their content, privacy practices or availability. Visiting them is at your own choice and under their terms.

Disclaimer of warranties

This website and everything on it, including the chat assistant, is provided "as is" and "as available". To the fullest extent the law allows, Leadnox disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not promise that the site will be uninterrupted, error free or free of harmful components, or that its information is complete or current.

Limitation of liability

To the fullest extent the law allows, Leadnox and its owners, staff and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, leads, data or goodwill, arising from or related to your use of this website, even if we were told they were possible. Our total liability for any claim arising from or related to this website is limited to one hundred US dollars (US$100).

Some states do not allow certain warranty exclusions or limits on liability, so parts of the two sections above may not apply to you. Nothing in these terms limits liability that cannot be limited by law. These limits apply to use of the website; liability for paid work is governed by the signed client agreement.

Your responsibility to us

If you break these terms or misuse the website, and a third party brings a claim against Leadnox as a result, you agree to cover the reasonable losses, damages and costs, including reasonable legal fees, that we incur because of it.

Resolving disputes

If you have a concern, please email us first. Most issues can be settled quickly that way. Before either side starts a legal claim about these terms or this website, it will send the other a written description of the issue and both sides will try in good faith to resolve it for at least 30 days.

These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law rules. Any claim that is not resolved informally will be brought only in the state or federal courts located in Delaware, and both sides agree to the jurisdiction of those courts. Either side may still seek urgent relief, such as an injunction to protect intellectual property, in any court with jurisdiction.

To the extent the law allows, claims will be brought individually and not as part of a class or representative action.

Notice for California users

Under California Civil Code Section 1789.3, California users are entitled to the following notice. The website is provided by Leadnox, contact@leadnox.io. Using the website is free of charge. You may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

Electronic communications

When you use this website or email us, you agree to receive our communications electronically, and that agreements, notices and other communications we send electronically satisfy any legal requirement that they be in writing.

Changes to the website and these terms

We may change, add to or remove parts of the website at any time. We may also update these terms. When we do, we will change the effective date at the top of this page. Changes apply from that date to your later use of the site, and not to any dispute that arose before it. If you keep using the site after a change, you accept the updated terms.

General

These terms and our Privacy Policy are the whole agreement between you and Leadnox about the website. If any part of these terms is found to be unenforceable, that part will be applied as far as the law allows and the rest will stay in effect. If we do not enforce a right straight away, we have not given it up. You may not transfer your rights under these terms; we may transfer ours as part of a reorganisation or sale of our business. Neither side is responsible for delays caused by events outside its reasonable control. Headings are for convenience only. These terms are written in English, and the English version is the one that applies.

Contact us

Questions about these terms? Email contact@leadnox.io. A person on our team reads every message.